Kevin Crowston

Varone, A., Bolici, F., & Crowston, K. (2026). From Learning-by-Doing to Doing-Without-Learning: A Sensemaking Model of Skill Development and Retention in AI-Augmented Work. In Harmonisation of Human and Machine Intelligence in the 5th Industrial Revolution (5IR) Workplace. Working conference of IFIP WG 13.6 Human Work Interaction Design.

Varone, A., Fudge, M., Crowston, K., & Bolici, F. (2026). Motivations for Using AI Tools in an Introductory Programming Class [Poster]. Extended Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI). https://doi.org/10.1145/3772363.3798571

Grote, G., Parker, S. K., & Crowston, K. (2026). AI Compass: A design framework for human–AI integration . In Handbook of Sociotechnical Systems (2nd ed.). CRC Press. https://doi.org/10.1201/9781003666431-48

Smith, A. O., Bullard, J., Jackson, C. B., Østerlund, C., & Crowston, K. (2026). Folksonomies in crowdsourcing platforms: A cross-platform comparison. Computer-Supported Cooperative Work, 35(2). https://doi.org/10.1007/s10606-026-09537-5

Katsiuba, D., Schwabe, G., Dolata, M., & Crowston, K. (2026). Improving customer feedback management with GenAI: An action design research study. In Hawai’i International Conference on System Science (HICSS).

Liang, Q., Crowston, K., & Gou, J. (2026). How to come up with AI use-cases? —An idea generation technique based on analysis of shadow IT usage. Information System Frontiers. https://doi.org/10.1007/s10796-025-10676-1

McKinnon-Crowley, J., Lua, K., Crowston, K., & Henderson, K. (2026). Is this news? : How audiences recognize and evaluate emerging news genres in short-form video social media. Hawai’i International Conference on System Sciences (HICSS).

Wang, S., McKinnon-Crowley, J., Long, T., Lua, K. L., Henderson, K., Crowston, K., Nickerson, J. V., Hansen, M., & Chilton, L. B. (2026). The role of human creativity in the presence of AI creativity tools at work: A case study on AI-driven content transformation in journalism. Hawai’i International Conference on System Sciences (HICSS).

Bolici, F., Crowston, K., Varone, A., & Fudge, M. (2026). Rethinking programming skills in the age of generative AI. Hawai’i International Conference on System Sciences (HICSS).

Katsiuba, D., Dolata, M., Crowston, K., & Schwabe, G. (2025). Adopt, adapt, evolve: AI integration in customer feedback management. [Teaching case]. Internation Conference on Information Systems (ICIS).