@inproceedings{2019,
  author = {Jo{\~a}o Reis and Paula Santo and Portugal Lisbon and Nuno Mel{\~a}o},
  title = {Impacts of Artificial Intelligence on Public Administration: A Systematic Literature Review},
  year = {2019},
  journal = {2019 14th Iberian Conference on Information Systems and Technologies (CISTI)},
  isbn = {978-989-98434-9-3},
  url = {https://ieeexplore.ieee.org/document/8760778},
  language = {eng},
}